Support & Contact
We’re here to help with your account, billing, and any data questions. Email us and we’ll get back to you as quickly as we can.
Contact us
The fastest way to reach us is by email:
Please include your account email so we can find you quickly.
How we can help
Billing & subscriptions. Questions about a charge, upgrading or downgrading your plan, invoices, or cancelling. You can manage most billing actions from your account page; email us if anything looks off and we’ll sort it out.
Account & access. Login trouble, password resets, session issues, or updating your profile and language. Include the email on your account.
Data issues. If a number, chart, or feed looks wrong or stale, tell us — it helps us keep the platform honest. See how to report it below.
Reporting a data issue
To help us investigate quickly, please include:
- The ticker or symbol involved
- The date and time (with timezone) you saw it
- The page or feature where it appeared
- A screenshot, if you can
Important reminders
Quantrader.ai is a market-intelligence and education platform. Quantrader does not provide personalized financial advice and is not a broker, investment advisor, or signal service.
We do not place orders, route trades, or execute anything with real money on your behalf. Trading decisions are your responsibility.
Trading stocks and options involves substantial risk of loss and is not suitable for everyone. Past performance does not guarantee future results. See our disclaimers, terms, and privacy policy.